TERMS AND CONDITIONS
The price of the Charter varies according to the length and season and is displayed on the calendar of the boat on the web. The price DOES include VAT, mooring, ordinary cleaning and DOES NOT include fuel consumption, skipper or other extras.
The access to the boats is at the marina MÔ LLEVANT located at Muelle de Llevant (39° 26,6 N – 002° 28,3 E) pontoons 1 and 2. The office is in front, at C/ Moll de Llevant 96. https://maps.app.goo.gl/Y85b93M2GuT3dSCc6
Free parking: leave your family and friends at the office and take your car to any of these 3 free parking lots. Although you can walk back, if you want we can leave you a bike or scooter to go back to the office.
- V7MF+JW Maó-Mahón
- V7QF+XH Maó-Mahón
- V7QC+8P Maó-Mahón
SCHEDULE
In the month of September the boat pick-up/drop-off time is from 9:30 am to 6:30 pm.
The boats are delivered from 10:00 a.m. full of gasoline and clean, in order of arrival and priority will be given to those whose documentation has been previously completed. The client will check-in the boat.
Boats must be returned before 7:00 p.m. full of gas and free of garbage. Check-out is on a first-come, first-served basis and as long as there is daylight.
BOOKING CONFIRMATION
To confirm the reservation and block dates automatically, you need to make the reservation and payment by credit card through the web (Visa, Mastercard, Amex).
If you prefer to pay by bank transfer, the amount is sent to the bank account of MENORCA MAR CHARTER, IBAN: ES25 0081 0634 72 0001184528 BIC: BSABESBBXXX and the proof of payment is sent by mail to reservas@barcosenmenorca.com indicating the number of the reservation and the payer. In this case the blocking is not guaranteed because it is possible that another person has made the reservation through the web with payment by card and automatic blocking. Priority is given to reservations paid and blocked directly on the web, if this circumstance occurs, dates will be changed or the full amount will be refunded.
DEPOSIT
The Deposit is made in the office before leaving to sail: a deposit is always established before departure for possible expenses related to possible damages, the amounts are 500 € for boats up to 5 meters, 1,400 € for boats of 6 m, 2,000 for those listed as 8 m and 2,800 for boats listed as > 8 m.
If the gas station is closed before 18:00 due to a holiday or schedule, the refueling will be done by Menorca Mar, charging only the amount of gasoline consumed. On these days a deposit of 300 € will be added, for the collection of the consumed gasoline.
The deposit is returned when the boat has been able to check out with daylight. In the case of having to dispose of the deposit for the cost of gasoline not refueled or for having to make a repair, the amount that exceeds the deposit on the fuel bill and / or repair estimate is returned.
At the moment of the return of the deposit by Menorca Mar, it is the bank issuing the card that establishes the dates of return to its clients, varying from bank to bank. As a practical example Sabadell does it immediately and La Caixa takes up to 3 weeks.
It is recommended to make the deposit by credit card instead of debit card.
The most common bond offsets for additional services:
- For not returning the boat with full fuel, the refueling service has a cost of 100 € in addition to the cost of the fuel not refueled.
- For damaging the propeller of the engine. If they are made of iron, engines up to 140 hp the amount is 400 euros and for engines from 150 hp onwards the amount is 1,400 euros per propeller as they are made of stainless steel.
- Extra cleaning service, 50 €, for stains related to the use of shoes, creams, food/drink products, as well as for not having thrown out the garbage and finding remains of ashes, cigarette butts and others.
- for other incidents: loss or breakage of mattresses… a quotation is requested.
Once the reservation has been made, additional documents must be added through the web and with the mobile phone by accessing https://barcosenmenorca.com/mi-reserva/.
to authenticate, with the same email@ (with its capital letters, lower case) that was used for the registration on the web and with the reservation number. In MY RESERVATION the client digitally enters the following information
- ID card and/or passport
- navigation license
- completed contract
- sign the contract
The deposit, the return of the deposit and the check out are included in the MY BOOKING section so that the client can view them.
CANCELLATION POLICY
- CANCELLATIONS FOR PERSONAL REASONS
In the event that the client cancels the rental with more than 15 days notice, the refund will be 75% of the total amount of the reservation.
In the event that the client cancels the rental 15 days or less in advance, the total amount of the reservation will be forfeited.
2. CANCELLATIONS DUE TO BAD WEATHER
In this case, the day may be changed or the amount paid will be refunded.
What is considered bad weather? Bad weather is considered bad weather if any of the following meteorological events occurs
- Wave height in the area according to the WINDY forecast application .
-In boats of 4.5 meters waves higher than 0,8 meters
-In boats of 6-7 meters waves over 1 meter
-In vessels larger than 7 meters, waves higher than 1.5 meters.
- Wind Speed.
-In 4.5 meter boats, continuous wind gusts of 16kn.
-In 6-7 meter boats, continuous wind gusts of 18kn.
-On boats > of 7 meters, continuous wind gusts of 20kn.
- Precipitation: heavy rain for more than 1h continuously from 10:00 to 11:30 at the port.
Cloudy accumulations with risk of precipitation are not considered bad weather.
The WINDY application will be used as a reference to measure the day’s estimates.
Regardless of these cancellation policies based on website estimates, it will be the full responsibility of the client to evaluate weather conditions and decide on any course he/she considers for safety reasons or if sailing is not possible. It is recommended to check conditions at https://www.windy.com
3. CANCELLATIONS DUE TO ILLNESS OR COVID
If they present medical proof, we will reimburse the total amount paid for the rental or they will be able to change the date of the rental, or a voucher will be given to the client for the amount of money they have paid for the reservation.
4. CANCELLATIONS DUE TO STRIKE OR FLIGHT CANCELLATION
The rental date may be changed, provided that a boat with similar characteristics is available on the new date selected.
If there is no availability, either the money is refunded or a voucher is given to the client for the amount of money paid for the reservation.
5. CANCELLATIONS DUE TO DAMAGE TO THE VESSEL
In the event that it is not possible to sail due to damage to the boat, it will be exchanged for another boat of the same length, if any, or otherwise the amounts paid will be refunded.
CANCELLATION MANAGEMENT
The client and/or Menorca Mar & Charter will have these three options:
- Change the rental date, provided that a boat with similar characteristics is available on the new date selected.
- Give a voucher to the customer for the amount of money he/she has paid for the reservation.
- If neither of the above two options can be given, we will refund the full amount paid for the rental.
CANCELLATIONS MADE ON AN INTERMEDIARY SITE
If the reservation was made through an intermediary site, the cancellation must also be processed through the intermediary site. So the customer has to contact their support service.
Menorca Mar & Charter is not responsible for cancellation policies contracted with other intermediary companies.